Privacy policy

Introduction and Scope of the Policy
This Privacy Policy is designed to inform our users about the collection, processing, use, and protection of personal data implemented when using our site. It applies to all services offered by pomelyne.com, unless otherwise specified in a particular contractual context. By using our services, you acknowledge that you have read this Privacy Policy and consent to the use of your data in accordance with it. If you do not agree with the terms of this Policy, please refrain from using our services.


Data Collection and Nature
During your interactions with pomelyne.com, various categories of data may be gathered. This data can be provided directly by you, such as when you create an account or place an order, or automatically based on your interactions with our site. The personal data we may collect includes, but is not limited to, your name, email address, postal address, phone number, payment information, and purchase history. While browsing our site, data such as your browser type, pages visited, and other similar information may also be gathered for analysis and user experience enhancement purposes.


Purposes of Processing and Data Usage
The personal data gathered from our users serves multiple purposes. Primarily, it ensures the proper functioning and optimization of pomelyne.com. This information is vital for processing and fulfilling your orders, administering your user account, responding to your inquiries or complaints, and offering you a tailored and smooth experience on our platform. Furthermore, with your explicit consent, we might utilize your data to send you newsletters, satisfaction surveys, promotional offers, or any other relevant communication. Be aware that you have the right to withdraw this consent at any time by contacting us or by following the unsubscribe links in our communications.


Data Transmission and Disclosure
We are committed to preserving the confidentiality of your personal data. However, it may be necessary to share certain information with our trusted partners to ensure the proper delivery of our services. These partners, such as logistics providers, payment solutions, or customer relationship management systems, are subject to strict confidentiality obligations and can only use your data within the strict framework of the services they provide for us. We strictly prohibit the sale, rent, or exchange of your personal information to third parties for commercial purposes. Any other disclosure to third parties will only be made if it is required by law or by a judicial decision.

Security Measures
Protecting your data is a priority for pomelyne.com. We have implemented robust technical and organizational security measures to ensure the integrity, confidentiality, and security of your information. This includes encryption mechanisms, security protocols, and regular training for our teams. Despite these efforts, we cannot guarantee absolute security against all threats, but we commit to acting diligently in the event of a breach or suspicion of a breach of your data.

Your Data Rights
As a user of pomelyne.com, you have specific rights concerning your personal data. These rights include accessing your information, correcting it if it's erroneous, erasing it, as well as the ability to limit or object to its processing. To exercise any of these rights, or for any questions about your data, you can contact us at support@pomelyne.com. We will strive to respond to your request promptly and in accordance with the applicable legislation.


Updates and Amendments
pomelyne.com reserves the right to update or modify this Privacy Policy at any given time, reflecting legislative, regulatory, or operational changes. Any amendment made will be clearly indicated on our site, and, in case of significant changes, a notification will be sent to our registered users. We encourage you to review this page regularly to stay informed about how we protect your data.